Effective Date: September 25, 2025
Tokiplay is a brand owned and operated by IndoSinoAmeri Trade Inc. (“Tokiplay,” “IndoSinoAmeri Trade Inc.,” “we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services. By using Tokiplay.com, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
a. Personal Information You Provide:
- Name, billing/shipping address, phone number, email address
- Payment information (processed securely via third-party providers)
- Account login details (if you create a Tokiplay account)
- Information you provide when contacting us
b. Automatically Collected Information:
- Device type, browser type, IP address, operating system
- Website usage data (pages visited, time spent, referral links)
- Cookies, pixels, and similar tracking technologies
c. Children’s Information:
Tokiplay does not knowingly collect personal data from children under 13. Parents or guardians who believe their child has provided personal data should contact us immediately.
We use your information for purposes including:
- Processing and fulfilling orders
- Providing customer support and responding to inquiries
- Sending service-related communications (e.g., shipping updates, recalls)
- Sending promotional offers or newsletters (only if you opt-in)
- Improving our website, products, and customer experience
- Ensuring product safety, compliance, and legal obligations
- Fraud prevention, security monitoring, and troubleshooting
For customers in the U.S., EU, UK, and other regions, our processing of personal data is based on:
- Contract: To fulfill purchases and deliver services
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with applicable consumer, safety, and tax laws
- Legitimate Interests: To improve services, ensure product safety, and maintain secure operations
We do not sell your personal information. We may share it only as follows:
- Service Providers: Payment processors, shipping partners, IT providers, and marketing platforms who perform services on our behalf
- Business Partners: In case of joint promotions or collaborations (with your consent)
- Legal Authorities: When required to comply with law, regulations, subpoenas, or court orders
- Corporate Transactions: If IndoSinoAmeri Trade Inc. undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
Tokiplay uses cookies, analytics, and tracking technologies to:
- Remember preferences and shopping cart contents
- Measure website performance and improve design
- Deliver relevant ads (where applicable)
You may disable cookies in your browser, but some site features may not work properly.
If you access our services outside the United States, your information may be transferred, stored, and processed in the U.S. or other jurisdictions. We ensure that such transfers comply with applicable data protection laws, including GDPR safeguards for EU users.
Depending on your location, you may have the following rights:
- Access: Request a copy of the information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data, subject to legal retention requirements
- Restriction/Objection: Limit certain processing activities
- Opt-Out of Marketing: Unsubscribe from promotional emails anytime
- Data Portability: Request transfer of your personal data in a portable format
To exercise these rights, contact us at info@tokiplay.com.
We retain personal information only as long as necessary:
- To fulfill the purposes outlined in this Policy
- To comply with legal obligations (e.g., tax and accounting laws)
- To resolve disputes and enforce agreements
We use industry-standard safeguards including:
- Encrypted transactions via SSL/TLS
- Limited access to personal data by authorized staff only
- Secure payment processing handled by trusted third-party providers
While we take reasonable measures, no system is 100% secure. Customers are encouraged to keep account credentials private.
Tokiplay toys are for children, but our website and services are directed to adults (parents and caregivers). We do not knowingly collect data from children under 13. If we learn that a child has submitted personal information, we will delete it promptly.
Our website may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before submitting personal information.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our website constitutes acceptance of any updates.
If you have any questions or concerns about this Privacy Policy, please contact us at:
IndoSinoAmeri Trade Inc. d/b/a Tokiplay 14542 Ventura Blvd. Suite 204
Los Angeles, CA 91403
Email : info@tokiplay.com
Phone : +1 (213) 900-0204
